News & Updates

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Booking & Contact


Please Note: I only work with women.

If you want to have a confidential chat to see whether I am the right therapist for you, or you would like to book an appointment at my home practice then contact me either by phone, text, or email.

There are a few conditions which mean that reflexology or massage are inadvisable or contraindicated. Please check the What To Expect section in the Client Zone if you feel this may apply to you. In addition, if you are currently suffering from any symptoms of Covid-19, you will need to wait until you are completely better before you make an appointment.

By booking an appointment, you are agreeing to my Cancellation Policy.

Cancellation Policy

Once your appointment is booked my time is reserved exclusively for you. I understand that sometimes plans have to change and so to keep my business running I ask for at least 24 hours’ notice should you wish to cancel or re-arrange your appointment. This notice period saves me needing to charge you for it by enabling me to offer the session to another client. Cancellations or re-arrangements with less than 24 hours notice will regrettably be charged at the full fee.

I really appreciate your courtesy and understanding with this. By booking an appointment, you agree to this cancellation policy.

Covid-19

Where you have begun to experience symptoms of Covid-19 or you have been told to isolate yourself less than 24 hours prior to your appointment please inform me immediately on 07790 123797 to avoid any cancellation fee.

Privacy Policy

1. Consent: By filling in the contact form on this website, you are giving your consent for Fliss Gaskin Therapies to hold your personal information provided on this form. If you don't wish for your contact details to be saved, you may simply state so in your message or opt-out at any time using the provided link or by contacting me directly. The information you supply during your initial consultation for treatment will be held together with any further clinical records to make up your complete Client Record. You may choose to opt-in or opt-out of my mailing list, which uses your preferred method/s of contact to be used for newsletters, promotions and appointment reminders.

2. Storing your information: Your information and digital records are stored on a password encrypted computer, secure Cloud Server and; where applicable; on the secure control panel for this website. Paper records are stored in a secure, fire-proof unit.

3. Retaining your information: You have the right to ask me to destroy your records at any time, if you wish to terminate our working relationship. Otherwise, adults’ records are retained for eight years following our last date of contact.

4. Accessing your information: Your personal information will only be used for the purpose of informing your treatment and will never be shared with any third party without your explicit written consent. You have the right to request a copy of your records at any time. These will be sent by email, in a PDF format.

5. Sharing your information: Your information will be kept strictly confidential, unless there are legal grounds for me to disclose something you have shared. I shall always inform you if I feel that disclosure is necessary and seek your permission and co-operation first. If there's reason for your information to be shared between therapists for the purposes of your treatments then your permission will be sought before any information is shared.

6. Complaints: If, for any reason, you are unhappy with how I am handling your data, please raise your concerns with me first, so that we can seek a resolution. If you are still not satisfied, then you have the right to complain to the Information Commissioner’s Office (ICO).


©2023 Felicity Gaskin

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